A Lesson In Crisis Management–Speed Still Kills

In the 1993 documentary, The War Room, about the 1992 presidential campaign of then-Gov. Bill Clinton where James Carville and George Stephanopoulos are basically followed with video cameras through some of the higher points of the ’92 campaign, viewers get taught the mantra of that campaign, which from henceforward, has become the mantra or operating Read More

UPDATED: InfoUSA.com Email Fiasco

UPDATE Feb. 16, 11:10 a.m: We finally received a call from Tami Kruse, a sales manager at InfoUSA.com.   After some clarifications, and a good customer service call on her part, we’ve worked things out. (Also don’t miss the case study we’ve written about this incident.) Apology accepted and they’ve made an overture to make up Read More