Get A Mac
Apple’s Yosemite Doesn’t Work With Exchange On Multiple Macs
And Apple’s technical support doesn’t know why.
I’ve been a Mac since Oct. 11, 2007. In that time, I’ve made a lot of pronouncements about how well Macs work. But today, Nov. 6, 2014, I am ANGRY to report that Apple has completely screwed the pooch when it comes to Exchange working in Mac Mail on multiple Macs. It flat does not work.
When one creates an Exchange account on one Mac, say an iMac, and does it in Mac Mail, it works fine.
When one opens their Mail client on a second machine, say a MacBook Pro or a MacBook Air, a dialogue message pops up saying the password, which was entered correctly on the first machine, is wrong. What is wrong, instead, is that in the Username fields on the second and third machines, the @domain.com portion doesn’t come across so the two machines perpetually are looking for just the user name on the account, not the entire email@example.com.
As long one doesn’t try to use Exchange on multiple machines, which is the very idea and premise for it, it works on the one machine.
The guys at Apple Care have spent more than an hour with me noting this issue. They say that it can’t be something wrong with Internet Accounts, that it has to be an Exchange issue, which of course, since it’s a Microsuck creation, they don’t support. But it’s their system of Internet Accounts that precludes one from being able to set the email account up on the three machines without it being stuck in the Cloud portion of the OS, therefore making this an Apple issue, not an Exchange issue.
The two machines that it’s not working correctly on both had Yosemite Beta on them. I did a reload of Yosemite on the MacBook Pro last night and tried it fresh this morning. It’s not a Yosemite Beta issue, and not one that was remedied when Apple issued Beta Seed 1 on Tuesday night, either.
I’m about to call my Exchange provider and switch the account back to a simple IMAP account. Apple is apparently unable to handle an Exchange account on multiple machines in Yosemite.
If you have Exchange and are considering upgrading to Yosemite from Mavericks and you run the same account on multiple machines, I suggest you wait till Apple gets it’s stuff together and hopefully fixes this dramatic business interruption.
BTW, Exchange is working on the iPhone and iPad along with the iMac. But when it gets to the other two Macs, forget it.
10.9.2 Mavericks Mail crashing repeatedly, Email from Contacts Going Automatically to Trash
Apple, we have a problem.
I have had multiple Mail crashes today and emails coming from Contacts are going straight to Trash. All this while running the updated 10.9.2.
Yesterday, I also had a bizarre issue with Excel. It wouldn’t open and kept crashing. Word did the same thing. I was finally able to get into a stable-running session with PowerPoint and do an update, which corrected the problem.
These are the major issues of note so far about 10.9.2. I’ve not tried to use AirPlay like all the other complaints. These two issues have been significant enough for me.
Earlier today I posted about FileMaker Pro 13 Advanced and how much I was enjoying working with it. I also noted an issue I’d been having with my computer going to sleep and then the files I’d built on it not being available on my iPad and iPhone.
Well, I think I’ve resolved that issue, and you can read about it in the earlier post.
But this post is about how I’m being wooed by FileMaker Pro during my 30-day trial period. And I like it.
Let’s face it, when most software companies are trying to get you to buy their product, their emails can be pretty annoying. So far I’ve received about four or five from File Maker Pro and I’ve yet to be bothered by any of them.
The first one I sent took some navigating to find out about how much they were going to charge for their monthly/annual services, but another one came along about 30 minutes to an hour later and fixed that.
And then just now I got this very simple, to-the-point email about how to get to their Resource Center. Basically it says, “We want you to get the full experience, so here’s access to our resource center to help you while you’re test driving.”
Now that’s helpful. Not too pushy. Not too pressured. Just right.
I’m using the trial of FileMaker Pro 13 to test a new project management system for my Macs, iPad and iPhone. The only issue with it I’ve found so far is when the iMac goes to sleep because of Mavericks’ Energy Saver settings in System Preferences. But I really like the ability to check on my projects, make notes of tasks, and then track my progress through the process of developing them. Here’s a review of the product and a tutorial for setting up sharing to mobile devices.
FileMaker Pro 13
Before I go into the problem I’m having, let me first talk about FileMaker Pro 13. I’ve been a Bento user off and on for about five years now. It priced at $49 or a threshold very reasonable to get into and it was quite useful as a database management system for my needs. There was even an app for iPhone/iPad and from time-to-time I used them. Then, in September 2013, FileMaker killed off Bento and even though I’ve paid for Bento and had the iPhone/iPad apps, when I got a new iPad at Christmas I tried to migrate the app onto it and it would not. It’s dead. I have issues with that, but that’s not germane to this post.
So FileMaker is offering 30-day trials of FileMaker 13 in various versions on its site. They’ve even begun a year-long subscription model, very much like Adobe uses for Creative Cloud–but it’s a one-time, (for FileMaker Pro 13 Advanced) of $180 price per year, not staggered out monthly like it could have been so it’s easier on the pockets of the smaller business owner. (FileMaker Pro has a $9/month option). Otherwise, one can flat out buy the product.
Now I chose to use FileMaker Pro Advanced because when I invest in a product I go for as much muscle as I can afford and might need so I’m not looking back and wishing for an upgrade later. With software and computers, that just seems to be the best strategy to live by.
There are some tutorials that come with FMP 13. Lynda.com is still running FMP 12 lessons and I’ve not seen anything for 13 yet. I suppose that’s in the works.
There is a great template that comes with FMP 13 that allows the creation of a management system for projects. It was easy to set up. And, because of it being FMP 13 advanced, apparently there’s a server setting inside that allows me to push the file for this out to my iPad and iPhone so that I can check or make updates to projects over there, too.
UPDATE: I forgot to include a screen of how easy projects are to manage:
To take my Projects file and make it available to my iPad and iPhone, I apparently still have to be on my WiFi to share it, so I’m doubtful it’s going to work when I’m not home. I’m hopeful it will, but I’m not seeing how that’s going to work. It would seem critical that it would work away from my IP. That’s a test for later today. But here’s how to set it up so it works here.
One the project is ready for sharing to iPad or iPhone, go to File > Sharing > Share with FileMaker Clients … and then pull up the following dialogue box:
This works great. Except for one issue with Mavericks.
The Problem – Energy Saver and App Nap
As has been noted before, an issue occurs with saving to hard drives on the iMac in Mavericks when the settings in Energy Saver get too far away from their factory defaults. A very odd, “error -50” dialogue box begins to appear when one tries to write, particularly to G-Drives, which of course, are critical for storing video. As one doing graphics, video and books for iPad, you can see how this would become a problem fast–not being able to save to a drive.
Last night, when my computer had gone to sleep, I could not connect to the iPhone or iPad.
So, while it’s great that I can have my projects available on iPhone/iPad, there’s a problem with my host. I don’t plan to go out and buy a dedicated server right now to host this, nor pay the additional money to FileMaker to get the FMP Server software loaded, too. A version of that comes in FMP 13 Advanced, which I have already. So the issue then is how to keep the server on the iMac operational.
Already this morning I’m trying some new settings in Energy Saver, and one in FMP.
For starters, I’ve changed the setting on my hard drive so that it never goes to sleep. I’d had this on before, with “Put hard disks to sleep when possible” being unchecked before, and that’s when I got the error -50 messages. Hopefully, that was just because I’d unchecked the PHDTSWP box, and not because of “computer sleep.”
I also did a little more investigating and did one other thing. I turned off App Nap in FMP13 so that it theoretically won’t “go to sleep.”
To get to this setting, I opened Applications, then hit CMD+i on the icon in the list and up popped the window below.
As you can see, I have checked “Prevent App Nap.”
And so the experiment is on today to discover if these changes will keep the app available on the iPhone/iPad regardless of what is happening on the iMac. If this works, and I will make updates, I will also experiment to see if the Prevent App Nap or the Energy Saver settings were the key.
I’m pleased with the over all functionality of FileMaker Pro. When the trial is over, I’ll probably invest in the product. I have a couple of clients that already have been sparked about the potential it has for their own data management. And yes, I realize it can do a lot more than what I’m using it to do so far, but setting up a project management system that works on my iPad/iPhone when I’m out and about will be quite beneficial.
Back Up Storage–RUN from ZIPCLOUD-Consumer Alert-Do NOT Use Them
I blame Mac | Life for pushing ZipCloud onto Mac users. I use Dropbox and I’ve tried Bitcasa, too, (GOD, Stay way away from them and do NOT download their app because you cannot get it back off your machine!!!)
The ads for ZipCloud probably were in MacWorld, too, but damn, this is one thing I wish I’d NEVER tried out.
ZipCloud starts off innocent enough. They tell you you can buy into different levels of their services, starting with a basic amount. Then they bombard you with offers to upgrade.
I didn’t like how the service performed. It was cumbersome. I couldn’t figure out really how to use it. ZipCloud does NOT work as smoothly as Dropbox. Little else does. And so I cancelled their services.
Well, that was in October.
I was floored when I kept getting emails from them saying “we haven’t heard from you in awhile.” Well no, I CANCELLED your asses. When I do that, I don’t plan on you hearing from me and I don’t want to hear from you, either.
But that message came again and again and again.
In this Nov. 10, 2013 email, Jamie Heatherton says it’s been a long time since we last spoke. We haven’t EVER spoken to each other. Hello.
In fact, I have no intention of ever speaking to Jamie. I cancelled their service. It SUCKS.
So, today, I’ve apparently been pushed upstairs to the C-Suite.
So I also ask Mac | Life and MacWorld to more carefully look at what they’re endorsing. ZipCloud has been a major pain in the ass and it hasn’t gone away yet.
And finally, today, it’s time to apply RULES to them in Mail. Why? Because ZipCloud sucks.
I don’t like to sound off on a company like this, not on our business site, but ZipCloud should have stopped with their BS MONTHS ago and they have continued.
When I went in and cancelled their account, they didn’t even understand that. Instead I got this first email:
And then, after I sent them the above email, CLEARLY saying to cancel my service and issue me a refund, the next day I got an email that said this:
And the emails continue…..