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Apple’s Yosemite Doesn’t Work With Exchange On Multiple Macs

Apple’s Yosemite Doesn’t Work With Exchange On Multiple Macs

And Apple’s technical support doesn’t know why.

I’ve been a Mac since Oct. 11, 2007. In that time, I’ve made a lot of pronouncements about how well Macs work. But today, Nov. 6, 2014, I am ANGRY to report that Apple has completely screwed the pooch when it comes to Exchange working in Mac Mail on multiple Macs. It flat does not work.

INTERNET ACCOUNTS

When one creates an Exchange account on one Mac, say an iMac, and does it in Mac Mail, it works fine.

When one opens their Mail client on a second machine, say a MacBook Pro or a MacBook Air, a dialogue message pops up saying the password, which was entered correctly on the first machine, is wrong. What is wrong, instead, is that in the Username fields on the second and third machines, the @domain.com portion doesn’t come across so the two machines perpetually are looking for just the user name on the account, not the entire username@domain.com.  Screen Shot 2014-11-06 at 6.48.17 AM

As long one doesn’t try to use Exchange on multiple machines, which is the very idea and premise for it, it works on the one machine.

APPLE CARE

The guys at Apple Care have spent more than an hour with me noting this issue. They say that it can’t be something wrong with Internet Accounts, that it has to be an Exchange issue, which of course, since it’s a Microsuck creation, they don’t support. But it’s their system of Internet Accounts that precludes one from being able to set the email account up on the three machines without it being stuck in the Cloud portion of the OS, therefore making this an Apple issue, not an Exchange issue. Screen Shot 2014-11-06 at 6.49.55 AM

BETA

The two machines that it’s not working correctly on both had Yosemite Beta on them. I did a reload of Yosemite on the MacBook Pro last night and tried it fresh this morning.  It’s not a Yosemite Beta issue, and not one that was remedied when Apple issued Beta Seed 1 on Tuesday night, either.

I’m about to call my Exchange provider and switch the account back to a simple IMAP account. Apple is apparently unable to handle an Exchange account on multiple machines in Yosemite.

If you have Exchange and are considering upgrading to Yosemite from Mavericks and you run the same account on multiple machines, I suggest you wait till Apple gets it’s stuff together and hopefully fixes this dramatic business interruption.

BTW, Exchange is working on the iPhone and iPad along with the iMac. But when it gets to the other two Macs, forget it.

 

The guaranteed followers on twitter game — Block or Ignore?

For the past several months, when it comes to the guaranteed followers on Twitter game, I’ve played along by blocking them all and reporting them to Twitter as spam accounts.

I have no idea whether that’s helping or the bots that are targeting my Twitter accounts know they’ve been blocked and thereby have an algorithm written to have another fake account follow me and repeat the cycle all over again. Screen Shot 2014-07-13 at 11.36.57 AM Screen Shot 2014-07-13 at 11.36.49 AM

The past week or two, I’ve just been ignoring them.

I’m not going to pay to have additional fake Twitter followers just so my account numbers rise.

No, I’ve done well with @DaddyClaxton since 2008 to get it above 13.8 followers and even the @ClaxtonCreative account above 3,500.

Yes, I’ve followed some strategies, like following certain foke and them following back. But I’ve done it honestly, with the truest intentions of being connected to like-minded foke on Twitter.

The @DaddyClaxton Twitter handle largely follows dads, moms, and many of the brands I’ve ever personally worked with or had considerable issues with, like Firehouse Subs. The @ClaxtonCreative Twitter handle has been largely reserved for things associated with the publishing industry, the Internet, and books for iPad, our specialty.

Why on earth would I want to artificially inflate my account following with followers that really aren’t real? Ultimately, that gets me nowhere in the true mission of trying to connect, share like ideas, and grow to something new.

So how do you treat Twitter followers that promise you thousands of followers for $29? Same for Facebook, YouTube and Instagram?

Red Lion Hotels-A Great Brand Experience

Red Lion Hotels Corporation

Red Lion Hotels Corporation (Photo credit: Wikipedia)

Red Lion Hotels-A Great Brand Experience

We operate out of Dallas and don’t get over to the “Left Coast” as often as we’d like, but yesterday we learned about a hotel chain that clearly has it going on when it comes to social media. The hotel chain—Red Lion Hotels—interacted with us in some very positive ways certainly worth mentioning here.

To set this up, on DaddyClaxton.com, we did a post yesterday about how a front desk clerk, Courtney, went beyond the call of duty to ensure that a guest, there on her 67th birthday, got breakfast delivered to her room via a special request. In fact, we called the hotel from Dallas and made this happen, but HOW we made it happen is as much a part of the story as what happened.

First of all, all we had to go on were the keywords “lion, hotel, portland, airport.” From there, a Google search led us to Red Lion Hotels.  On their very lively and colorful website, is an option for “live chat.”  Clicking that box immediately put us in discussion with an operator. We asked about how to reach the hotel and the Pacific Grille. The operator on the chat said to call the hotel and dial 0 for the front desk.

That led to a conversation with a young lady who was getting off for the day who said that they hotel restaurant doesn’t “normally do room service, but I’m about to get off work and would be happy to take it to your mom’s room for you.”

After exchanging credit card info, Courtney was on her way.

Later on, once Mom was surprised, came the blog post and tweet on Twitter and a post on Facebook.

A few hours later in the day came a reply from @RedLionHotels on Twitter. The messages were all positive and supportive, including word  that they are going to seek out the young lady who went beyond the call of duty and present her with a reward for her efforts. (The CEO of the company is going to present her with a nice thank you.)

The whole process has been an example of systems that work, and an example of proactive and responsive social media.  It was refreshing and very professional, not to mention personal.

After alerting Mom about what the hotel had said, she replied that the most surprising point of all had been that the front desk clerk had even given her a hug for her 67th birthday upon delivery of the BIG pancake breakfast. (Another point not mentioned—for $9.95 the pancakes were almost as large as the plate. A rarity in hotel food both in price and amount.)

We’ve never stayed, nor honestly, had heard of Red Lion Hotels before Sunday a.m. But one thing is for sure, next time we are out west, there is going to be an effort made to find one of their hotels and see if the stay matches the brand experience online. The entire virtual and personal experience, what brand managers hope and pray for, but seldom realize, is in full effect with this chain and it is truly rewarding and refreshing.

 

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Google, Chase, AT&T, Geico, etc, Video Web Commercials Suck

Google, Chase, AT&T, Geico, etc, Video Web Commercials Suck

You shouldn't have to watch a commercial to see every new story on a website.

You shouldn’t have to watch a commercial to see every new story on a website.

It’s the latest advertising model–you go to almost any news website and click on a story that has video and a commercial from Google, Chase, AT&T, Geico, a car company, SOMEONE is going to run.

What do I do? One of three things. 1) I stop the video about three or four seconds into it, 2) I want to watch the piece I actually wanted to watch, so I turn off the audio so I don’t hear the spot, 3) I leave the page completely.

And I’m not alone. I’ve polled PR professional colleagues in Dallas about this and the responses were the same.

This model of advertising is NOT working.

No one should have to watch four Chase Bank commercials to view four video stories on CNN.com or Fox News or any news site over and over and over.

And what sense does it make for me to be forced to watch the same spot that’s over saturated on TV, too?

STOP IT!

Advertisers and website managers, this isn’t working. If I could create an automated function that made my browsers go from one page to the next on a site like CNN so your spots would run 24/7 and no one would see them and I’d run up an expensive bill for you, I’d do it in a heartbeat if this would get your attention.  Gosh, maybe that’s the answer and give it away to friends across Facebook so they’d launch it on their systems, too, and then…

This model is NOT working. I am not going to watch your spots like this. And I hope other people won’t either.  No one should have to watch umpteen commercials to get information that should be free across the net, and if sites like CNN are going to go full bore on such tactics, well, I’ve pretty much moved on from CNN as a news source anyways.

 

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I Regularly Block Fake Twitter Followers, @GilGul

I regularly block fake Twitter followers, but not this guy who wrote a column for the LA Times Sunday. Though he claims he did it for experimentation purposes, and I have to give him that, it is good to know how this could help, it’s just plain wrong and a growing problem with Twitter I wish they would get a handle on.

It’s every day when I go on my multiple Twitter accounts and block/report accounts for spam. Most of the time, they’re offers to buy thousands of new followers for just $5. Until I read the LA Times piece, I thought even that was a sham, but it turns out what you’re buying is a bunch of fake accounts all made to look like they’re real. Apparently musicians, politicians, brands and the like use this technique often to give themselves addition credibility on Twitter and thereby across the Net. 
Screen Shot 2014-06-01 at 9.46.28 AM

This would be all well and good, until it came time to use Twitter as the communications exchange medium it was designed to be.  Until you wanted to affect or activate your followers and send out a message saying “read this” or we need your help on this “call to action.”  Then you’re just talking to NO ONE.

I wish Twitter was more actively stopping this use of their API and service. Surely there has to be a way to detect this rather than having fokes like myself blocking and reporting for spam each day.

On my DaddyClaxton account, I have more than 13,670 followers. I’ve not paid for a single follower and I’m not about to start. The ClaxtonCreative account is above 3,400 followers and the same fact is true. I’ve earned those followers by seeking out like-mined people, trying to find out what they have to say and share with the world about subjects in which I have a real and valid interest. I don’t have time nor interest in creating a fake situation, one where it appears that I have followers who I do not really have.

There have been many documented times when I’ve gone through my followers and cut them back, too, because they weren’t updating any longer, or because they were fake.  You should do the same. Why sort through noise when you can get to information that’s helpful?

Please, if you have followers on Twitter who are offering you thousands of followers for $5, just do like I do and block them and report them to Twitter. Hopefully, if enough of us do that, it’ll put a stop or dent in the business. If we continue to go in this direction, Twitter is going to become more and more useless to us all.

Screen Shot 2014-06-01 at 9.46.45 AM

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AT&T Network Resetting in Montgomery, AL

AT&T Network Resetting in Montgomery, AL

UPDATE May 31, 2014: A rep from AT&T via Twitter said thanks and this post had been a great help. I’m glad it was. I spend a lot of money, too much money, every month with AT&T.  Glad an outsider could help them fix an issue. Screen Shot 2014-05-31 at 7.38.21 PM

Last night I posted a thread about not being able to text photos via iMessage to my mom and sister in Montgomery, AL. They both have iPhones and are on AT&T.

To his credit, George from AT&T responded via Twitter and then put me on the phone with an operator who literally wanted to “Axe” me a few questions.  (Really? You’d figure internal screening and training would have put a stop to this.)

Back to the problem. For more than three weeks now photos have not been going thru to AT&T iPhones in Montgomery and I have figured out why, not by talking to AT&T, who says their systems are working fine, but through talking to three different people at Apple.

RESET NETWORK SETTINGSAT&T network resetting

Apparently, AT&T has done something lately to their network in Montgomery, AL which is precluding photos from outside the city to come thru. I’ve had others from around the country try to text into the Capital City and received the same results.  I tried this with another iPhone user in Montgomery, this one using Verizon, and the photo went straight thru.

To remedy the problem, go to Settings > General> and then all the way down to RESET > and then down to RESET NETWORK SETTINGS. Tap that setting and follow the prompts. The phone will then reconnect with the towers in Montgomery and on my mom’s phone, she can once again receive photos via iMessage from outside of Montgomery.

 

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Apple, What’s Up With Sending Photos In iMessage?

Apple, What’s Up With Sending Photos In iMessage?

UPDATE: I’ve isolated the issue tonight–it’s photos sent via text to Montgomery, Alabama that are not going thru. My mom and my sister, in particular, both on iPhones, both on AT&T in Montgomery, which suggests to me this isn’t an Apple issue, it’s an AT&T problem. 

UPDATE May 28, 2014 10:28 a.m.— I spent 15 minutes on the phone with an AT&T rep last night who tried to say it was my phone that was making it so I couldn’t send pics via iMessage to my mom and sister in Montgomery, AL, however, I had four other people try to do the same thing and they wouldn’t go thru.  Now on the phone with Apple Care.

UPDATE May 28, 10:31 a.m. — And after waiting on the phone for five minutes, Apple Care hung up without ever talking to anyone.  Second call now.

 

For about three weeks now, whenever I send a photo via iMessage on the iMac, iPhone and even iPad, most of the time I get a red circle with an exclamation point in the middle that says my photo didn’t send. But if I check another device, it has.Screen Shot 2014-05-27 at 9.08.13 PM

Apple, what’s up with this?

As weird as it sounds, when a person shows that they’ve read the message sent with the photos, the red dots go away. Weirder still, is they sent to my other devices.

But they did not go to the person I sent them to.

Apple, this is a very strange problem and it’s gone on for a couple of weeks now. What’s up?

 

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Wordfence Security for WordPress Has Opened My Eyes

Wordfence Security for WordPress Has Opened My Eyes

There’s a lot of noise about Web security these days and one has to wonder how much of it is inflated to sell software and services and how much of it is real. With the release of Glenn Greenwald’s book this month, No Place To Hide, about Edward J. Snowden and national security, the speculation is to be raised even more. Wordfence Alerts

Months ago we wouldn’t have believed how much goes on in trying to attack a website. That was until we began religiously employing the WordPress plugin WORDFENCE to every site we manage.

That has been an eye-opening experience. Even websites for smaller local clients constantly are bombarded by IP addresses, most often in other countries, trying to break into their Admin login and damage the site.

Alerts constantly come in from Wordfence because a bot in Europe has been targeted against a client, this site or DaddyClaxton.com. How it would strategically benefit a group in Europe, Russia, China, North Korea, Iran, the Netherlands, or wherever to gain access to these sites is unimagineable, but regardless, the battle goes on nearly 365/7 and it is constant.

We write this in hopes of two things. 1) Raising your awareness that if you’re running a WordPress site and not using Wordfence, you probably should be just so you’re aware of how hard others are trying to get into your site. 2) You’d better have some fairly strong passwords, and you might want to delete the ADMIN login all together and use another person or name as such. It appears most of the bot attacks our clients, and we get, are preprogrammed to use Admin as the user name and if it isn’t even in your WordPress system, you’re already miles ahead of them.

Wordfence can be configured so that you get an email every time someone is locked out from trying to hack into your site. Or, you can choose not to be notified. It also can be set up to send someone a notification for every time someone with admin capabilities accesses your site,  just in case someone nefarious actually does get in, you’ll know it immediately.

It’s a shame this is what has become of the Internet, but it’s also a fact of life, it’s not going to go away. Wordfence. You need it. And if bots are hammering away so hard at minor WordPress sites, think of how many are programmed to get into your Facebook, Twitter and other accounts once they know your email address….

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Writing A Novel: A self-study?

Writing A Novel: A self-study?  Over on DaddyClaxton.com today we’re writing about an unexpected benefit of writing a novel–doing an in-depth personal self-study of oneself in order to be able to write a novel. Screen Shot 2014-04-22 at 7.16.57 AM The logic makes perfect sense. If one is going to get into the minds of multiple fictional characters, there are many things that seemingly would need to be straight within the mind of the originating author as well, right? So today, and for several days to come actually, we’re posing a series of questions that we believe all authors, and even those not wanting to write, should ponder and do so seriously. Did you know that almost 95 percent of the population will never do such an exercise? In our mind, we’d rather be in the five percent who does. Life will seemingly make a little more sense. We hope. We encourage you to jump over to DaddyClaxton.com and read the set up and then do today’s exercise and the ones to follow in the days to come.  We think you’ll be glad you did.

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Writing a Novel: The project has initiated on DaddyClaxton.com

Writing a Novel: The project has initiated on DaddyClaxton.com

Today on my companion website, DaddyClaxton.com, I’ve begun with announcement. I’ve been working several months now to begin the process of writing a novel. Actually, it really began sometime last year when I began with a print copy of Robert McKee’s book, Story, and spending untold hours with it and an ink pen making active notes throughout the work.

That has spring boarded from a desire as a publisher of online books to an itch to become an author as well. The Beginning Of Writing A Novel

And an even better discovery has happened along the way. I’ve found that in order to be a good novel writer/play write/novella writers, etc. one has to be in very good touch with himself. That has led to a massive self-study effort that you will find reflected in the posts that are to come on DaddyClaxton.com and here on ClaxtonCreative.com.

This is by no means meant to be a week or two-week series. It’s already survived longer than that pre-announcement.

I encourage you to bookmark this site and check back often for new information. Check out DaddyClaxton.com, too.

My friend, mentor and digital book colleague Ron Rose has cautioned me about the enormity of the effort I’ve begun.  I’ve responded in saying that I get it, but in all likelihood, I can’t possibly “get it” until I have completely weathered the task.

If you have tips and ideas along the way, I encourage you to share them.  I don’t believe for a second I will have all right answers and suggestions from those of you at various places in the process will be most helpful.

So here we go. Onward…..

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